15 Jun Questions and Answers Part 2
Below is Part Two of last week’s blog post: “Important questions clients ask us – and our answers to them”. As professional painters in Northern Virginia, we understand that you might want to ask us a few things before you hire us. Communicating with our clients is a big part of our business, and we’re always happy to provide answers and information.
With that in mind, here is the last of our two-part series on important questions clients often ask. If you still have questions, feel free to reach out to us. We are always happy to speak with you!
Do you have a warranty and how long is it?
Our warranty is six years, which is much longer than the typical contractor warranty of one or two years. We are happy to share it with you if you’d like to read it, but we can tell you that it’s a comprehensive six-year warranty which includes labor and material. You can also read our terms and conditions.
Here’s what the first part of the warranty says:
Home Works Painting offers a 6-year warranty for all labor and materials due to paint failure or defective workmanship for any area that we paint. If paint failure appears, we will supply the labor and materials to correct the condition without cost. This warranty includes repair of peeling, blistering or chipping paint resulting from defective workmanship.
The warranty will only be effective if:
- Home Works Painting is paid in full
- The customer retains the original contract
- The customer schedules bi-yearly inspections of the paint job
Are you members of any professional trade organizations:
As a reputable and well-established business, we are committed to our clients and to doing quality work. One way we accomplish that is through membership in certain industry organizations and regular attendance at industry conferences and training. You can see some of them listed on our website.
Do you have references you share with clients?
Of course! A business that won’t share references is one you should stay away from. We can share references of past clients, including recent ones. Our reputation as a reliable and reputable business is important to us and providing references is an integral part of our reputation. We encourage you to reach out to them.
Please contact us if you have any remaining questions. Communication is important to us. If you are ready to schedule a free estimate for your Homeworks project, please call our offices to schedule an appointment: (703) 629–6543 or fill in this online estimate request.