Why the Decision Maker Needs to Be Present

14 Apr Why the Decision Maker Needs to Be Present

When we come to assess your painting needs, it’s extremely important to have the decision-maker (or makers) present. Without them there, we probably can’t make a fair assessment of the project. That, in turn, would affect the estimate or quote we give.

If the decision-maker for the project isn’t there when we arrive, we’d likely have to return when they can be there to speak with us in person. There are several reasons for this, which are worth discussing in this post.

We Have Questions

Whenever we assess a project, we will have some questions for the homeowner. Those answers typically affect our evaluation and, ultimately, the estimate for the project. It saves everyone critical time if the person who knows about the project and will make the project decisions is present. A teenager, housekeeper, or neighbor can let us into your home, but they probably can’t answer all of our questions. We will need to speak with the person who’s requested the project estimate.

Scope of Project

Before we come to make an estimate, it saves everyone time if you know what you want to be done in your home. We will discuss that and other things during our meeting.

Here are some examples of questions to ask yourself before we come:

• • • • Which rooms do you want to be painted?
      • Do you want the doors, trim, and ceilings done as well?
      • Are we painting the closets?
      • Do you have colors picked out?
      • Do you know what sheen you want?
      • Do you have any trim or sheetrock repairs that need to be done?
      • Do you want to add trim molding anywhere?

As you can see from these questions, it’s critical that the homeowner or person requesting the estimate be present at our meeting. They will know the most about what’s needed for the project. Without those answers, we can’t produce a detailed estimate.

FAQ

Why is it important for the decision maker to be present during the painting consultation?

Having the decision maker present ensures that preferences, expectations, and requirements are communicated directly. This helps avoid misunderstandings and ensures that the project aligns with the homeowner’s vision.

What can happen if the decision maker is not available during the estimate or project discussion?

If the decision maker is absent, important details may be missed or miscommunicated. This can lead to delays, changes in scope, or dissatisfaction with the final result.

How does the decision maker’s presence impact the timeline of the painting project?

When the decision maker is present, decisions about colors, finishes, and scheduling can be made on the spot. This streamlines the process and helps keep the project on schedule.

Can someone else represent the decision maker during the consultation?

While someone else can attend, only the decision maker can provide final approvals and make critical choices. Having them present prevents the need for repeated meetings or changes later.

What are the benefits of direct communication between the decision maker and the painting team?

Direct communication allows for immediate feedback, clarification of preferences, and quick resolution of questions. This leads to a smoother project experience and a result that meets expectations.

Mike Katounas

Mike Katounas is the owner of Home Works Painting, a painting business in Northern Virginia. He has over 15 years of experience in residential interior and exterior painting, drywall installation/repair, carpentry, wallpaper removal, power washing, commercial painting, color consultation, and staining/sealing. Their service areas include Chantilly, Fairfax, Herndon, Oakton, Reston. Mike takes pride in his work, and he always follows a strict code of conduct that includes the use of quality paint, a clean workspace, and an honest, respectful approach to his customers.