When Past Clients Call Us Back

Living room painted area

When Past Clients Call Us Back

We love collaborating with past clients on their new projects. Sue and Bob of Vienna gave us that opportunity this past August, making it our third project with them. We were happy to help them, partly because we did more than paint. Read on for details of this project – it might give you a few ideas for your home!

Sue and Bob needed a lot of interior painting done in their home. But that’s not all we did. We also had some fun adding beautiful wainscoting that transformed their dining room. Trim molding is more popular than ever. You can completely remake the look of a room with trim like wainscoting, turning plain walls into a beautiful focal point.

Project Profile

We painted  the walls, ceiling, and trim in various rooms throughout their home – primarily on the main level, applying two coats to all surfaces. As always, we did a lot of preparation before we began painting.

We also installed wainscoting in the dining room, caulked, and painted.

Paints used

On a project of this scope, we used various types of paints for the best coverage.

        • Walls: Sherwin Williams ProClassic Semi-Gloss Paint Sherwin Williams Walls
        • Ceilings: Sherwin Williams Duration Home, Flat, Matte, or Satin Ceilings
        • Flat Trim: Sherwin Williams ProMar Ceiling,
        • Bathrooms: Sherwin Williams ProClassic, Semi-Gloss

We loved working again with Sue and Bob and look forward to helping them on future projects. (Take a look at their recent Google review of our work.)

Please contact us if you need any help with a paint or other home improvement project in your home. We’d love to work with you as well!

FAQ

Why do past clients choose to call Home Works Painting for additional projects?

Many past clients return to Home Works Painting because of their positive experience with the company’s quality workmanship, professionalism, and commitment to customer satisfaction. Repeat clients often appreciate the trustworthiness and reliability demonstrated during their initial project, making Home Works Painting their first choice for future painting needs.

What services can returning clients expect when they call back for another job?

Returning clients can expect the same comprehensive range of services as new customers, including interior and exterior painting, drywall repair, power washing, staining, and light carpentry. The company’s experienced crews ensure consistent quality and attention to detail on every project, regardless of whether it’s a first-time or repeat engagement.

Are there any benefits for repeat clients who hire Home Works Painting again?

While specific repeat-client programs are not detailed, Home Works Painting values long-term relationships and client satisfaction. Past clients benefit from the company’s familiarity with their property, efficient project management, and the assurance that their preferences and previous color choices are on record for seamless future work.

How does Home Works Painting handle feedback or concerns from returning clients?

The company encourages open communication and promptly addresses any questions or concerns. Clients can easily reach out to their Crew Leader, Field Supervisor, or Estimator for assistance, ensuring that any issues are resolved quickly and to the client’s satisfaction.

What steps does Home Works Painting take to maintain high standards and avoid callbacks?

Home Works Painting focuses on educating clients about the painting process, materials, and maintenance, which helps manage expectations and reduce misunderstandings. Their proactive approach and emphasis on clear communication help prevent issues that could lead to callbacks, fostering trust and encouraging repeat business.

 

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Awards and Recognition

Alternate Best Pick Ribbon
Member of Painting Contractor Association

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Five Star Badge
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